FAQ’s

 

How do I get the most out of my on-line presence?

Your on-line presence all starts with your profile. All of your tools: Activity, Profile, Notifications, Messages Forums and Groups and more can be found and edited in your profile page right under your photo. First make sure that your profile represents who you are and what you want.

Your first Impression is made with a good photo. Click on the image and upload your photo. A natural head shot with a sharp resolution gives the first impression. If necessary use the cropping tool to pick the face. Remember you can change this whenever you like!

Now you can open go to the profile link under the photo and add to your information so that people can know you better. Here you should take the opportunity to edit your profile being sure to describe yourself more fully in the about me section which shows up prominently beside your profile.

Now you are looking good. Go ahead get to be known.

You will see that here (under your profile picture) you can add albums, pictures, and videos to your profile. Do it! It all helps to add interest and to introduce yourself in the best light.

Groups and forums are the best way to get to know each other and personal interests. Engage with other members this way These discussions provide some safety in knowing about the people with whom you choose to make connections. Share your sailing and boating experiences in the West Coast Group and pick another group which suites the relationship level which you are comfortable with. This way you will find out if you are both looking for the same level of commitment.

Start forums about that which interests you.

We all make the site what it is.

 

Where/How do I change or upload my photo?

Log in and go to your profile page

Click on the photo and follow the prompts.

 

How do I update my profile information, add photos and other media?

Go to your profile page. Under your picture there are links which allow you to add or change information.

 

Why do I keep getting redirected to the member’s levels page?

If you have registered but not chosen a level you will need to select your free or paid member level in order to use the site.

When you message a member and you have not upgraded to a paid subscription you will be directed to the member’s levels in order to select your desired level.

If you want to contact a member of the yacht club, you must be a member of the yacht club or upgrade your membership to yacht club.

Yacht club members can contact any members, but can only be contacted by members of the yacht club.

 

How do I stop receiving e-mail notifications?

If you not longer want to receive notification from Cruising match when you receive a message from another Cruising Match user or when another user adds you as a favourite, you may turn these notifications off through mail settings. Under your photo click on  settings Click on e-mail and Follow the prompts to choose which e-mail notices you want to receive or not.

 

What happens when I cancel a membership?

When you cancel a membership you will be billed until the end of the term agreed upon.. the term. You may use your profile or hide it until the end of the subscription term

 

What if I just want crew?

You can find matches for captains and crew or for romance. All categories can be found through high tech linking. All crew will be linked in that category as well as matched with your preference.

 

Is my information secure?

Cruising Match protects your information using Secure Sockets Layer (SSL). This makes sure that the transmission of any sensitive information is encrypted and protected at all times.

SIGN INTO YOUR ACCOUNT CREATE NEW ACCOUNT

Your privacy is important to us and we will never rent or sell your information.

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